TRAC Procedures

TRAC Operational Guidelines - Updated May 19, 2020

Please familiarize yourself and your staff with these Guidelines so that all libraries in TRAC may work together. It governs all TRAC libraries regarding:

• Resource Sharing
• Packaging Guidelines
• Damaged and Lost Materials Payment
• Missing and In-Transit Items
• Contacting of Patrons
• It also contains a Damage Noted to Item form (Appendix A) to use when recording damage to another library’s item

TRAC Procedures

Replacing TRAC Cards

• TRAC Plastic Cards

How to send out TRAC interlibrary loans (ILLs):

• TRAC Library Mail Codes (Updated January 2019)
• Rose from Bighorn Library's video on making bubble wrap bags for audiovisual materials

 How to correctly use the Notes fields:

• Notes Procedure (September 2013)
• Damaged Notes Permissions 

 What to do with items that are stuck as In-Transit or Transferred:

• Dealing with In-Transit and Transferred items that are lost

 What to do about Lost items:

• Lost Item Procedure (last updated October 2012)
• Spreadsheet for tracking lost items
• Invoice letter for lost items

 How to convert Claimed items to Lost, and what to do if you're invoiced:

• Claimed to Lost Procedure (updated April 2019)