TRAC and TRACpac
TRAC Operational Guidelines - Updated May 19, 2020
Please familiarize yourself and your staff with these Guidelines so that all libraries in TRAC may work together. It governs all TRAC libraries regarding:
- Resource Sharing
- Packaging Guidelines
- Damaged and Lost Materials Payment
- Missing and In-Transit Items
- Contacting of Patrons
- It also contains a Damage Noted to Item form (Appendix A) to use when recording damage to another library’s item
TRAC Procedures
Replacing TRAC Cards
How to send out TRAC interlibrary loans (ILLs):
- TRAC Library Mail Codes (Updated January 2019)
- Rose from Bighorn Library's video on making bubble wrap bags for audiovisual materials
How to correctly use the Notes fields:
- Notes Procedure (September 2013)
- Damaged Notes Permissions
What to do with items that are stuck as In-Transit or Transferred:
What to do about Lost items:
- Lost Item Procedure (last updated October 2012)
- Spreadsheet for tracking lost items
- Invoice letter for lost items
How to convert Claimed items to Lost, and what to do if you're invoiced:
- Claimed to Lost Procedure (updated April 2019)
TRACpac Online Catalogue
TRACpac is the online catalogue for Polaris. Patrons are able to search for items, place holds, check their account and even renew items.
- TRACpac: Tips and General Information for Library Customers (updated September 2020)
- TRACpac: Astuces et renseignements généraux à l’intention des usagers des bibliothèques
- How to Place and Manage Hold Requests (updated January 2021)
- TRACpac: Comment présenter et gérer des demandes de réservation (updated February 2020)
- How to Place Holds on Volumes and Issues of Materials
- Emprunter les ressources du CRLF avec le catalogue de votre Bibliothèque/Borrowing resources from the FLRC using your public library's catalogue (French and English)
All brochures are in a printable format, allowing you to download and make them available to your patrons.
TRACpac Navigation Webinar
Recorded: January 31, 2022
Use the Boolean Operator Cheat Sheet for Advanced Searching.
TRACpac Mobile App
We are very pleased to announce that the TRACpac App is now available for download and use for Android and iOS! Simply search for “TRACpac” in your device's app store and it should come up.
A video tutorial providing orientation to the new app is available on Niche Academy.
TRACpac:
TRACpac app: