Homeless De-Escalation 401: Managing your own emotions during conflict

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Download to Calendar:
Date: Thursday, April 13, 2023
Time: 12:00 p.m. - 1:00 p.m.
Location:
Zoom

Topics:

  • Two strategies for staying calm when conflict starts.
  • Two strategies to use after you have passed the “thinking threshold” (and YOU are in fight/flight mode).
  • How to know you’ve passed the “effectiveness threshold” and how to exit the situation.
  • Additional strategies you can use before conflict (to prepare) and after conflict (to calm down).

Pre-Registration Required: https://us02web.zoom.us/webinar/register/7116469294105/WN_vNzsm-PmTo-h3n_XzRXwOA (If clicking on the link doesn't work, copy and paste it into your browser).

 A recording (with closed captioning) will be available on NicheAcademy.com a few days after the live event.